FAQ

Is the tutoring private?
Yes, all of our lessons are one-to-one with the student and tutor, unless you request a group lesson.
Will I always have the same tutor?
We endeavour to keep the same tutor for the duration of the student's journey with us, and majority of the time, this is achieved. If a rare change in tutor does occur due to unforeseen circumstances, we will ensure the handover is dealt with smoothly and the student remains supported/communicated with.
How are tutors selected?
Our rigorous selection process is overseen by teachers with 18+ years professional teaching experience. All successful tutors will have received exceptional results themselves in the NSW curriculum for the subjects they teach, so are able to support students with holistic learning needs such as study skills, exam technique and time management. In addition, they are fully trained and supported by a team of highly experienced teachers. On average, about 2% of tutors who apply to Ignite Your Learning are accepted on the team, so we can ensure your being tutored by the best of the best.
Are you across the requirements for the NSW Syllabus?
All our tutors are highly experienced with the requirements of the current NSW school syllabus. In addition, for subjects such as English where text requirements change between every different school, tutors have full access to a range of professionally developed resources to ensure that their teaching meets the specific needs of the students they are working with.
What updates do parents receive about their children's progress?
Parents receive a comprehensive update on student's progress every two weeks. In this report, parents are informed of what was covered in each lesson, how well homework is being completed, and what areas tutors will be focusing on to ensure that students are well prepared for their assessments and examinations. Parents have full access to speak to tutors or management at any time if they have any questions or requests regarding their child's learning.

We’ll happily answer any further questions when we get in touch.

If the matter is urgent and you’d like to speak sooner, feel free to call us on 0421 422 722 or call our Centre Manager on 02 8040 4243.